Refund policy

 RETURN & CREDIT

Customer satisfaction is extremely important to us. if you are not completely satisfied with your purchase, you may request within 7 days of receiving your item.
Approved returns will be issued store credit only.

Non Returnable

Custom and personalized pieces are not eligible for return.

Returns 

To be eligible for a return, your item must be in the same condition in which you received it- unworn , unused, with all tags and its original packaging.

To request a return, please contact us at jjfy.carolyn@gmail.com. Please do not send any items back before your return has been approved.

If your return is approved, we will provide you with the return label and instructions on how to send your package back. Items returned without approval will be will not be accepted.

Once we receive your item, we will notify you regarding the store credit.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you have any questions about our return policy, please contact us at jjfy.carolyn@gmail.com

 

 

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the  store credit was approved or not. If approved, you’ll be automatically see credit on your within 10 business days. 
any questions please contact us at jjfy.carolyn@gmail.com.